Customer Service
Have a question about our wood-pressed oils, your order, or storage tips? Our team is ready to help.
Phone Support
+91-XXXXX-XXXXX
Mon–Sat: 10 AM – 6 PM IST
Quick help via WhatsApp
Mon–Sat: 10 AM – 6 PM IST
Frequently Asked Questions
What is wood-pressed (kachi ghani) oil?
Wood-pressed oil is extracted using a traditional wooden pestle (ghani) that rotates slowly under 40°C — preserving all natural nutrients, aroma, and flavour that heat-refining destroys.
How should I store Swarnim oils?
Store in a cool, dark place away from direct sunlight. Keep the bottle tightly closed after use. Best consumed within 6 months of opening.
Why does the oil look cloudy or have sediment?
Because our oil is unfiltered and natural, you may see slight cloudiness or fine sediment — especially in colder temperatures. This is completely normal and a sign of purity. Shake gently before use.
Do you offer COD?
Yes, Cash on Delivery is available for most pin codes across India.
How long does shipping take?
Standard shipping: 5–7 business days. Express shipping: 2–3 business days.